What was your first job?
My first role was working in retail for John Lewis, this was a temporary role over the Christmas period.
How did you get to your current role?
After having my temporary job, I moved into a permanent role in retail and took on extra responsibilities including some admin; this, along with my A Levels in IT, would form a foundation in admin skills. I worked my way into the NHS and have worked in roles in medical records for mental health which included some work with the Mental Health Act paperwork and tribunals. From there, I moved onto working in the training department and eventually moved hospitals to Chesterfield to work in imaging.
Did you move across different career paths?
I studied IT in more detail for a period at university whilst working but eventually decided that the path was not for me, I wanted to get involved in working more and helping people rather than computer programming and web design. I was happy with my decision to change my direction.
Did you face any challenges to get to where you are now?
My biggest challenge was accepting my current role where I would be solely responsible for the area and this was the first time I have worked alone.
What do you do now?
I deal with the sending and receiving of diagnostic images, to and from Chesterfield Royal, we may process over 75 requests per day, in addition, we provide images for access to records and solicitor requests.
I also work closely with the data quality part of imaging; we monitor things on the imaging system such as a patient not attending for a scan or having incorrect demographics and registering new patients to the system.
I have recently completed a training course in improvement and can be called on by others in the department to help with improvement ideas; this gives me variety in my role.
I am happy to say that the job is going well, I have been in this role for almost 10 years, I have even managed to drop my hours as we have more people in the team, I am also now taking up a night course in a language as I have the time – purely for fun!
What is it about your job that inspires you?
The people in the NHS and my department strive daily to make their roles count, for the patients. The team in imaging is hard working and makes you want to do a good job; my team allows growth and change so we can perform tasks more efficiently. Each day I remember that there is a patient behind every task and this inspires me to perform for them.
What is positive to you about working for Chesterfield Royal?
My work life balance is great and I am allowed to grow.